Intake personnel can serve as a virtual front-desk
They can be responsible for chart creation and registration of incoming patients
Help with confirmation that required patient information is received and processed and that appointments are made with the proper medical personnel.
Help to gather prior medical history including prior and current specialists involved in care, prior hospital and skilled nursing facility records
Other clerical duties may include maintaining databases and other digital paperwork, handling data entry, engaging with new patients directly to expand histories prior to initial visits, faxing and scanning patient histories, answering intake related phones, and updating patient account information.
May be used to help expand or replace existing intake and scheduling team